Inclusive Citizenship and Digital Participation of Persons With Disabilities: A Systematic Literature Review

Nadila Risti Puji Lestari; Yayuk Hidayah; Sukron Makmun

doi:10.55681/seikat.v5i5.4477

Authors

Nadila Risti Puji Lestari Universitas Negeri Yogyakarta
Yayuk Hidayah Yogyakarta State University
Sukron Makmun University of Mataram

DOI:

https://doi.org/10.55681/seikat.v5i5.4477

Keywords:

inclusive citizenship, persons with disabilities, digital accessibility, digital citizenship, disability inclusion

Abstract

Transformasi digital membuka peluang baru bagi penyandang disabilitas untuk mengakses informasi, layanan publik, komunikasi, advokasi, dan partisipasi dalam kehidupan kewargaan, tetapi kesenjangan aksesibilitas dan hambatan struktural masih membatasi partisipasi digital yang bermakna. Penelitian ini bertujuan menganalisis hambatan dan peluang partisipasi digital penyandang disabilitas serta mengembangkan pemahaman kewarganegaraan digital yang lebih inklusif. Penelitian menggunakan pendekatan Systematic Literature Review (SLR) dengan mengadaptasi PRISMA dan menganalisis 22 artikel yang diterbitkan pada 2016–2026 melalui thematic analysis. Hasil menunjukkan bahwa hambatan partisipasi bersifat multidimensional, mencakup akses teknologi, aksesibilitas desain, kompetensi digital, komunikasi, sumber daya sosial-ekonomi, dukungan kelembagaan, dan struktur kekuasaan. Di sisi lain, teknologi digital berpotensi memperluas akses informasi, interaksi sosial, advokasi, partisipasi politik, produksi media, layanan publik, dan co-design. Temuan menegaskan bahwa inclusive digital citizenship perlu bergeser dari orientasi akses dan kompetensi individual menuju pendekatan berbasis hak, aksesibilitas, partisipasi bermakna, representasi, agency, co-production, dan tanggung jawab kelembagaan.

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