The Effect of Work-Life Balance and Compensation on Turnover Intention Among Generation Z Employees in Jakarta

Authors

  • Laelatul Qodriyah Student of the Management Study Program, University Paramadina, Indonesia
  • Agung Surya Dwianto Lecturer at University Paramadina, Indonesia

DOI:

https://doi.org/10.55681/armada.v4i5.1989

Keywords:

Work-Life Balance, Compensation, Turnover Intention

Abstract

This study aims to analyze the influence of work-life balance and compensation on turnover intention among Generation Z employees in Jakarta. The increasing intention to change jobs among the younger generation poses a serious challenge for companies, particularly in retaining potential employees amid intense urban labor market competition. This study employed a quantitative approach with an explanatory method, involving 216 Generation Z employees aged 18–28 years working in various industrial sectors in Jakarta. Data were collected through an online questionnaire using purposive sampling and analyzed using multiple linear regression. The results show that work-life balance has a negative and significant effect on turnover intention. The better the balance between work and personal life, the lower the employees’ intention to leave the organization. In addition, compensation also has a negative and significant effect on turnover intention, indicating that fair and competitive compensation can reduce employees’ intention to change jobs. Simultaneously, both variables have a significant effect on turnover intention, with a coefficient of determination (R²) of 0.647, meaning that work-life balance and compensation explain 64.7% of the variation in turnover intention, while the remaining 35.3% is influenced by other factors beyond the scope of this study. These findings highlight the importance of human resource management strategies that emphasize work-life balance and competitive compensation to improve employee retention among Generation Z in urban work environments.

Downloads

Download data is not yet available.

References

Armstrong, M., & Taylor, S. (202). Armstrong’s handbook of human resource management practice (15th ed). Kogan Page.

Azhar, M. H., & Khan, R. B. F. (2024). Work-life Balance on Turnover Intention through Compensation as an Variabel Intervening. Journal E-Bis, 8(1), 39–48. https://doi.org/10.37339/e-bis.v8i1.1541

Bencsik, A., Juhász, T., & Horvath-Csikos, G. (2016). Y and Z Generations at Workplaces. Journal of Competitiveness, 6(3), 90–106. https://doi.org/10.7441/joc.2016.03.06

Cigna. (2022). 2022 Global Well Being Survey: Meeting the mental health needs of today’s workforce. Cigna Group.

Dhoopar, A., Gupta, B., Sihag, P., & Goyal, K. (2026). Employee Turnover Intention: A Review and Research Agenda. Global Business and Organizational Excellence, 45(2), 205–226. https://doi.org/10.1002/joe.70010

Dimock, M. (2019). Defining generations: Where Millennials end and Generation Z begins. Pew Research Center.

EY Indonesia. (2023). Workforce expectations survey Indonesia. Ernst & Young Indonesia.

Fauziah, Syifa Fitri Fairus, & Agung Surya Dwianto. (2024). The Important Role of Work-Life Balance and Compensation in Employee Retention: A Study of Generation Z Employees at the BRI Lenteng Agung Branch. El-Mal: Journal of Islamic & Business Studies, 5(4), 3306–3317. https://doi.org/10.47467/elmal.v5i4.1995

Haar, J. M., Sune, A., Russo, M., & Ollier-Malaterre, A. (2019). A Cross-National Study on the Antecedents of Work–Life Balance from the Fit and Balance Perspective. Social Indicators Research, 142(1), 261–282. https://doi.org/10.1007/s11205-018-1875-6

Hui, Ki Yen Ping, & Fung Chorng Yuan. (2023). The Relationship between Work-Life Balance, Job Satisfaction, and Turnover Intention among Accounting Personnel in Public Accounting Firms. Journal of Cognitive Sciences and Human Development, 9(2), 63–88. https://doi.org/10.33736/jcshd.5795.2023

Kim, J. H. (2019). Multicollinearity and misleading statistical results. Korean Journal of Anesthesiology, 72(6), 558–569. https://doi.org/10.4097/kja.19087

Korompot, E. Y., Emilisa, N., & Sofuah, S. (2023). The Effect of Work from Home and Work-Life Balance on Turnover Intention Mediated by Job Satisfaction. Journal of Applied Management Research, 3(1), 33–41. https://doi.org/10.36441/jamr.v3i1.1347

Pamungkas, R. A., & Sudiro, A. (2024). The Influence of Work-Life Balance and Compensation on Turnover Intention Among Millenial Employees. R. A., 3(4).

Pramushinta, A., Winarto, W. W., & Biyanto, F. (2024). The Influence Work-Life Balance, Employe Engagement, Burnout and Organizatinal Justice on Turnover Intention Among Generasi Z Employees.

Saufi, R., Aidara, S., Che Nawi, N. B., Permarupan, P. Y., Zainol, N. R. B., & Kakar, A. S. (2023). Turnover intention and its antecedents: The mediating role of work–life balance and the moderating role of job opportunity. Frontiers in Psychology, 14, 1137945. https://doi.org/10.3389/fpsyg.2023.1137945

Schroth, H. (2019). Are You Ready for Gen Z in the Workplace? California Management Review, 61(3), 5–18. https://doi.org/10.1177/0008125619841006

Sugiyono. (2017). Quantitative, Qualitative, and R&D Research Methods. Bandung: Alfabeta.

Ulviana, I. F. D. (2025). The Influence of Compensation, Workload, and Career Development on Gen Z Employees' Turnover Intention in the Special Region of Yogyakarta. Journal of Humanities Education Management Accounting and Transportation, 2(1), 543–551. https://doi.org/10.57235/hemat.v2i1.5141

Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The Effect of Compensation and Career on Turnover Intention: Evidence from Indonesia. The Journal of Asian Finance, Economics and Business, 8(1), 471–478. https://doi.org/10.13106/JAFEB.2021.VOL8.NO1.471

Wahyudi, S., & Saryatmo, M. A. (2024). Factors Influencing Turnover Intention Among Generation Z Employees Working in Jakarta. Journal of Business Management and Entrepreneurship, 8(3), 621–634. https://doi.org/10.24912/jmbk.v8i3.30222

Wandasari, C. R., & Hadi, C. (2023). The Effect of Work-Life Balance on Turnover Intention with Emotional Intelligence as Moderator Variable Among Generation Z Employees.

Zakira, D. N., Chan, A., & Muhyi, H. A. (2025). The Effect of Work-Life Balance on Gen Z Employee Performance: A Case Study at PT XYZ. El-Mal: Journal of Islamic Economics & Business Studies, 6(11). https://doi.org/10.47467/elmal.v6i11.9602

Downloads

Published

2026-05-30

How to Cite

Laelatul Qodriyah, & Agung Surya Dwianto. (2026). The Effect of Work-Life Balance and Compensation on Turnover Intention Among Generation Z Employees in Jakarta. ARMADA : Jurnal Penelitian Multidisiplin, 4(5), 388–400. https://doi.org/10.55681/armada.v4i5.1989