Tamin, H. A., N. Nofrisel, T. Y. Octora, A. Setiawan, and N. Nelmida. “The Effect of Delivery Timeliness and E-Service Quality Mediated by Customer Satisfaction on Tokopedia’s Customer Loyalty in Indonesia”. JURNAL ECONOMINA, vol. 5, no. 9, Sept. 2026, pp. 6455-68, doi:10.55681/economina.v5i9.4118.