Implementation of Islamic Business Ethics in Padang Restaurant Businesses in Ambon City

Nirmala Mada Ali; Yusdiman Yusdiman; Kamala Soleman; Reza Abdulmudy

doi:10.55681/economina.v5i6.2649

Authors

Nirmala Mada Ali Universitas Darussalam Ambon, Indonesia
Yusdiman Yusdiman Sekolah Tinggi Ilmu Ekonomi Makassar Maju, Indonesia
Kamala Soleman Universitas Darussalam Ambon, Indonesia
Reza Abdulmudy Universitas Darussalam Ambon, Indonesia

DOI:

https://doi.org/10.55681/economina.v5i6.2649

Keywords:

Islamic Business Ethics, Shiddiq, Amanah, Fathanah, Tabliqh

Abstract

This study aims to analyze the implementation of Islamic business ethics in Padang restaurants in Ambon City and their compliance with Islamic business ethics principles. The study used a qualitative descriptive method with a purposive approach and theoretical sampling. The research informants consisted of owners, employees, and customers from six Padang restaurant businesses: Ayah Restaurant, Ayah Kembar Restaurant (two locations), Nusantara Restaurant (two locations), and Putra Minang Restaurant. Data collection techniques included in-depth interviews, direct observation, and documentation. Data analysis was carried out through data reduction, data presentation, and conclusion drawing. The results showed that the four characteristics of the Prophet Muhammad (peace be upon him): shiddiq (honest), amanah (trustworthy), fathanah (intelligent), and tabliqh (communicative) have been internalized by the restaurant owners and taught to employees. Honesty is the main foundation in product management, amanah is realized through responsibility and service, fathanah is reflected in business strategies and knowledge, and tabliqh is implemented through friendly and polite communication. In terms of product quality and service, all restaurants demonstrated adherence to the principles of halal certification, cleanliness, freshness, and hospitality. This study concluded that Islamic business ethics have been substantially implemented in Padang restaurants in Ambon City, although there is still room for improvement, particularly in documentation and consistency.

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