1.
Amrin Pettarani, Anwar Tahir, Alfian Umar, Wardina Suwedy, Arif Fuddin Usman. Satisfied Yet Uneasy about Safety: Customer Satisfaction and Importance–Performance Gaps in Ferry Services on the Bajoe–Kolaka Route. AJPM [Internet]. 2024 Dec. 30 [cited 2026 Oct. 8];2(12):618-2. Available from: https://ejournal.45mataram.ac.id/index.php/armada/article/view/4626